Welcome to www.redtieinnovations.com

This Agreement is between you and Red Tie Innovations LLC and it governs your access to and use of the Service.

Privacy Policy

Red Tie Innovations LLC (owner of www.redtieinnovations.com) takes seriously and respects your personal information. This Privacy Policy describes how we treat the information we collect when you visit and order from our Website. Please read this notice carefully.

User Consent

By accessing or using Red Tie Innovations LLC, you agree to the Terms and Conditions of this Privacy Policy, which is a part of the Red Tie Innovations LLC terms of service. You express consent to the processing of your Personal Information according to this Privacy Policy.

Personal Information

We collect your Personal Information voluntarily through Red Tie Innovations LLC in order to create your user profile and account, as well as to fulfill your orders. The types of personally identifiable information that may be collected in order to fulfill order requests include: full legal name, billing and shipping addresses, e-mail address, telephone number, and credit card information.

In some instances, we may request that you submit information about other people. For example, if you order a gift arrangement to be sent directly to the recipient, we will ask for the recipient’s full legal name, address, telephone number, and email address.

Additionally, we may collect any information that you voluntarily disclose, including Personal Information, and any postings, comments, forums, or blogs within the Red Tie Innovations LLC community.

We will never sell, rent or share your personal information, including your e-mail address, with any third parties for marketing purposes without your express permission. We may share your personal information for the purpose of delivering our e-mail to you or as required by law.

Personal Information from Other Sources

We may receive Personal Information about you from other sources with which you have registered, companies who we have partnered with (collectively, “Partners”) or other third parties. We may associate this information with the other Personal Information we have collected about you.

Non-Personal Information

We may also request non-personally identifiable information, such as age, annual income, buying preferences, etc., also known as demographic data, though this information is optional. We may use this data to improve our site products, showing you content that we think you might be interested in, and displaying content according to your preferences. We may also share this information with others, such as advertisers interested in advertising in the email send out or our site, in aggregate, anonymous form, but will not contain any personally identifiable information about you or any other person.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

ELIGIBILITY AND ACCOUNTS

You represent that you are an adult and have the legal capacity to enter a contract in the jurisdiction where you reside, and are at least 18 years of age. Children under the age of 18 are not allowed to use the Service.

ACCOUNT

To access certain portions of the Red Tie Innovations LLC, you may be required to create an account through the Service (an “Account”). You agree that you shall not create an Account or use the Service if you are under the age of 18, if you have previously been removed by Red Tie Innovations LLC or banned from using Red Tie Innovations LLC services, already have an Account with us, or are located in a country embargoed by the United States.

PAYMENTS

You acknowledge and agree that all information you provide with regards to a purchase, including, without limitation, credit card, PayPal, or other payment information, is accurate, current and complete. You represent and warrant that you have the legal right to use the payment method you provide to us or our payment processor, including, without limitation, any credit card you provide when completing a transaction. In cases where your credit card expires, is cancelled, is over the limit, or is otherwise declined for any reason, we will not continue to deliver bouquets or renew your subscription, though we may, but are not obligated to, contact you to notify you of the issue.

DISCOUNTS

Red Tie Innovations LLC provides a discount for referrals, as well as a discount for subscription plans and/or pre-paid purchase plans. These promotions may be altered by information published on our Service, and if any information is conflicting, the terms most beneficial to The Red tie Innovations Company shall prevail and take effect. We may refuse to provide such discounts for any reason including, but not limited to, fraud, mistake on the part of our publication of information, actual or expected financial hardship, sale of all or part of our business, or any other reason at our sole discretion.

RETURN AND REFUND POLICY

Except as provided for replacement bouquets below, there are no refunds or returns for the goods purchased on the Service. All sales are final. You may receive a replacement bouquet only if: (1) you complete a request form at www.redtieinnovations.com, contact-us within three calendar days of the delivery date, or (2) the wrong item was delivered, or if the bouquet is delivered after the delivery date or never delivered at all, and (3) if the bouquet arrived in substandard condition, then a photograph of the bouquet must be attached to the customer service request at www.redtieinnovations.com. Replacement bouquets cannot be transferred for value or redeemed for cash.

CHANGES TO PRODUCTS AND PRICING

The Red Tie Innovations LLC may, at any time, revise or change the pricing, availability, specifications, content, descriptions or features of any products sold or services offered through the Service. The inclusion of any products or services through the Service at a particular time does not imply or warrant that these products will be available at any other time. We reserve the right to change prices for products displayed on the Service, or the Service, at any time, and to correct pricing errors that may inadvertently occur. All such changes shall be effective immediately upon posting of such new product prices to the Service. Red Tie Innovations LLC reserves the rights to modify the arrangements or gifts, based on the available stock, so it can be delivered on time.

ORDER ACCEPTANCE/CONFIRMATION

Once we receive your order, we will provide your confirmation via your preferred contact method.  We reserve the right at any time after receiving your order to accept or decline your order for any reason. If we cancel an order after you have already been billed, then we will refund the billed amount.

 PRODUCTS DELIVERY

After placing your order, if you find it necessary to make any changes to your order, please visit our Contact Us page and fill out the appropriate form for the change you need to make. Because every order is immediately processed when it is placed it is very important that you submit any changes as soon after placing your order as possible. In the unlikely event your change cannot be applied to your order due to the extremely high order volume we will notify you via email, so please be sure to include your email address when you submit your request.

Denver Metro Area is proudly served with Free Delivery, however any other cities outside Denver Metro Area will be charged a $15 handling fee

Orders must be received before 12:00 p.m. Monday – Friday to assure same-day delivery. Orders must be placed before 11:00 pm on Saturdays to assure same-day delivery. Orders received after these cut off times will be delivered the following day only after we have made every effort to provide same day service for you.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. If you have a specific delivery time you’d like to request, simply type it into the note box during checkout.

We do provide Sunday delivery if you place your order before 12:00 PST on Saturday. On orders placed for Sunday delivery after this cut off time we will make every effort to still have your delivery made on Sunday, but if Sunday delivery is not possible then you order will be delivered the following business day.

Time of delivery to rural route addresses or cemeteries cannot be guaranteed.

Order that are already en route for delivery can not be modified or cancelled.

Prices shown below product images does not include a handling fee (for orders made that are being delivered outside Denver Metro Area)

Some items increase in price around major holidays. If the price increases for the holiday you will notice the change several weeks before the holiday, if an order is placed for a product before the price increase occurs on our website for delivery on the holiday we will do our best to honor that price for you but under certain circumstances it may be necessary to contact you for either more funds or changes on the order. If the price does not go up, then the item does not increase in price for the holidays.

Communication Preferences

You have a right at any time to stop “us” from contacting “you” for marketing purposes. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the body of the promotional e-mail you receive or by contacting us directly at sales@redtieinnovations.com

Despite your indicated email marketing preferences, we may send you administrative emails regarding Red Tie Innovations LLC orders and transactions.

You have the right to request a copy of the Personal Information that we store about you. If you would like a copy of some or all of your Personal Information, please contact us at sales@redtieinnovations.com. We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information which you think is inaccurate. You may change any of your profile information by editing it in the profile settings page.

Tracking

An “Internet protocol address” or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. In some cases, your IP Address stays the same from browser session to browser session; but if you use a consumer Internet access provider, your IP Address probably varies from session to session. For example, we, or our service providers, may track your IP Address when you access Red Tie Innovations LLC to assist with ad targeting.

We may also enable advertisers and ad servers to promote third-party products and/or services by placing advertisements on Red Tie Innovations LLC. These advertisers and ad servers may use Cookies and/or “Web Beacons” (small transparent graphic images) in order to monitor information related to served advertisements. Clicking on such advertisements will direct you to the website of a third-party and the advertiser. This Privacy Policy does not cover the privacy practices of any advertisers or ad servers outside of Red Tie Innovations LLC.

Feedback

We welcome (and appreciate) your feedback. If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and email communication we receive becomes property of Red Tie Innovations LLC. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.

Security

We are committed to protecting the security of your Personal Information. We use industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. Even though we have attempted to take all possible precautions, we cannot fully eliminate security risks associated with Personal Information.

Privacy Updates and Modifications

Red Tie Innovations LLC’s Privacy Policy may change from time to time and all updates will be posted on this page. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any questions about this privacy policy, please contact us.

 Contact Us

If you have any questions about this policy, please email: sales@redtieinnovations.com

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